SHIPPING & DELIVERY
Shipping & Delivery
Your Order, On Its Way. Once you place your order, our team begins preparing it for shipment. Here’s what you can expect.
Orders are typically processed within 1–3 business days. During this time, your order is prepared and handed over for shipment.
Once your order has shipped, you’ll receive tracking information by email as soon as it becomes available.
Use the tracking information provided in your shipping confirmation email to follow your package status.
Note: Tracking updates may take some time to appear after the package has officially shipped.
If your tracking information hasn’t updated for a while, don’t worry immediately — carrier scans can sometimes take time to appear.
If you’re concerned about your order progress, contact us at medivelle.support@gmail.com with your order number.
Please double-check your shipping information before completing checkout.
If you’ve entered an incorrect address, contact us immediately. We’ll do our best to help update it before your order is processed.
Please remember that delivery estimates can vary depending on your destination location, carrier operations, holidays, weather conditions, and other external circumstances.